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Since 1991, Toyota of Seattle has been a family-owned business and an active member of the Downtown Seattle community

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Testimonials

1/25/2012

I have been a Toyota of Seattle customer now for nearly 8 years and have had all my service and maintenance work done there. I am very pleased with all of the experiences. For my most recent service, my Service Advisor was Chad. He was great! I appreciated the call to let me know what had come up in the inspection and his advice on planning for future repairs.

I am in the market for a new car and will definitely start my search with Toyota of Seattle when the time comes. I'm pleased all around with the customer service and quality I've received in my time as a customer.

Thanks!

Charlotte C.

1/23/2012

Your service is excellent. The employees are friendly and very knowledgeable with the questions I have. When my 2009 Toyota Yaris needs service, I will never hesitate to take it to Toyota of Seattle.

Nelson C.

1/10/2012

I bought the new 4Runner Trail right after Thanksgiving and we love it. Took it off roading with some friends that have Jeeps on Sunday and our girl did AWESOME!!!!. Was able to get around some tight corners and the Kinetic Dynamic Suspension System was so awesome!!!!

Mindy S.

Toyota of Seattle off road 4Runner

1/3/2012

I was very happy with the service I received when I came in on Friday December 30th. I was in a panic because my brakes were out and Jake Corpuz immediately helped me and put ease to the situation. He was very professional and even took a little off the price of the repair because I didn't have the money being it's right after Christmas. My brakes were changed in less than an hour! I will be back for future repairs.

Thank you!

Respectfully,
Sierra D.

12/29/2011

You all were AMAZING!

I called and dropped off my Toyota Rav4 at around 5pm for a tire puncture repair. Literally 30 minutes later, my car's tire was ALREADY REPAIRED!!!!!

Thank you all so much.

Best,
Devika S.

12/22/2011

Thank you guys for the great service John Parker has provided. He went to bat for me and managed to convince Corporate to help out on fixing a common problem with the ’05 sequoia rear window motor assembly that we experienced. I tried over a year ago to get help with this issue through Lake City Toyota but struck out. John managed to negotiate a fix for us that was more than fair for us and resolved the problem. We are a new customer with no history at your dealership but he still stepped up to help us. We are definitely a customer now and will refer anyone we know who needs service to you.

I’ve had work done on two of our other vehicles prior to the work on the Sequoia and John was great even while he was dealing with problems/issues with other clients that must have been challenging. He maintained his professionalism and calm demeanor and took care of his clients. He is an asset to your dealership.

Thanks and merry Christmas

Tim H.

12/2/2011

I hope to continue to do business with you. I want you to know that I brought my car in for service because John Parker is now working there. For many years John oversaw all of the work done on my wife's Mercedes E-320. He always took the best possible care of us and I believe he will continue to do the same with my Highlander. From my point of view you have an outstanding person
working for you.

Bob M.

8/15/2011

I always have known through many years that Toyota will be up front, honest and competent in every way to serve my vehicles.

Please extend my thanks to Chad, who has been my service person in the past, and was for my recent service. He is personable, dependable, gracious, ready to explain problems in detail, and swift to make sure everything is fixed and processed completely and well.

Jerri B.

7/19/2011

I would like to thank all the staff at Toyota of Seattle. They did an excellent, fast job and gave me additional help with no questions asked on my maintenance and GPS operation.

Regards, James

7/11/2011

Everything was wonderful, and the service rep was very nice! Thanks!

Janice

7/1/2011

Dear Mr. Jupiter:

I would like to take a moment of your time to tell you what a great employee you have in Rhonda Dorian. Rhonda called me after I purchased my vehicle, concerned that I was not pleased with my purchase. I was taken back by her concern because I told her I completed the telephonic survey and the on line survey and I thought I gave a great review of her and the experience I had of Toyota of Seattle.

To begin with, let me give you a little background of myself. I have never bought a new car and I had no idea what to expect. I am entering a new chapter in my life due to a divorce after 24 years of marriage. During that time, my husband and I only bought three used cars, never a new one. In 2005 I was in a terrible car accident and our car was totaled. We went looking for a replacement vehicle and I had a dreadful experience. At one dealership, the sales person actually made me cry and while at another I felt pressure when we were looking at a car and a different sales person came up to us and asked for the car keys because they want to show the car to someone else. There was no way I wanted to deal with the games and everything else that goes with buying a car. Been there, done that, and didn’t want anything to do with it. That is where Rhonda came in and helped.

My brother-in-law, Steve, was talking to me and he encouraged me to look at buying a new car. He had had several conversations with Rhonda and she told him she would take care of me, and that she did. She helped me find the car I was looking for and she made sure it happened. She had many phone calls to Steve and myself. When it came time to come in to Toyota of Seattle, I was really apprehensive about coming alone without “moral support”. I had never bought a car by myself. Rhonda did in fact take care of me. She explained everything and had a ton of patience while answering a zillion questions I had for her. Physically, I don’t do well under pressure due to MS and she made sure that things went well.

Rhonda is a great sales person and she really cares for her customers. I had never experienced this before and I was very grateful for her. If it were not for her, I don’t believe I would have bought a car from Toyota of Seattle. I would have shopped at a facility closer to home. However, because she made me feel important and that what I wanted mattered, it was well worth the drive to Seattle. Rhonda deserves to be recognized for all her hard work and dedication. You have a very competent and compassionate salesperson and I just want you to know how valuable to the company she is.

Thank you,

Patty

6/23/2011

Hi - I would like to mention that Chad was very nice and helpful during my visit!!

Best Regards,

Meghan

6/16/2011

I was extremely pleased with the service I received this last Tuesday. My request was handled expediently and with courtesy, the car was looked after that same day and when I picked up the car I couldn't believe my eyes. This is the first time I have ever received an invoice from a car repair shop with only zeros. I know you were also taking care of the recall service. Once again, thank you. And both your drivers were very friendly and pleasant.

Best regards

C W

I wanted to give an appreciation for one of your staff, Kaitlyn was very welcoming. She arranged to get the hood air filter changed. When the service guy was replacing the engine filter he noticed that the filter behind the glove box also needed to be changed. The bill had been closed already so she went to parts and got the filter. Nice interaction between her and the parts guy. She brought it out and got it installed. The whole thing took less than ten minutes. Very good service indeed.

Thank you,

Sandy S

Last Friday on our way through Seattle in a driving rainstorm, just south of Seattle our windshield wiper broke and fell off to the left side leaving me almost blind in the downpour. We pulled of on the 6th AVE south off ramp and I got out to check it. Couldn’t see how to fix it and went on internet to get closest Toyota dealer's address which was yours. On arriving at dealership the service department quickly came out and took a look. Seemed very likely it was broke and you might not have the part but got a mechanic to look check. Shortly he returned with a socket wrench and voila, after tightening it down the wiper was fixed. How much? Nothing and have a good trip. Unbelievable. Service like the old days. Off we continued in our Highlander thinking pleasant thoughts about Toyota of Seattle. Thanks to all your staff.

Chuck B

I hate buying cars, but I love Rhonda at Toyota of Seattle. I over think and over research everything, but Rhonda was happy to see me every time I came in to test drive a car, listened to what I was interested in, and NEVER tried to up-sell me. She knows and loves her cars. She helped me find exactly what I was looking for and helped me get a price that was fair without too much hassle. She treated me with respect and honesty which I have never experienced from another car salesman. I bought my car from Toyota of Seattle because of Rhonda -- in fact I think I bought a TOYOTA because of Rhonda! I would encourage everyone, especially women, to ask for her when looking to buy a car.

Amanda M.

I purchased a vehicle 3 years ago at a dealership in Tacoma. It was my first time purchasing a vehicle from a dealership and, honestly, they left a sour taste in my mouth. The dealer was friendly, but impersonal and made no attempts to get to know me or determine my needs. The gentlemen who helped me with financing clearly sensed that I was a new to the car-buying game and, ultimately, I feel I was taken advantage of. I sat at the dealership for over 5 hours hammering out the details of my purchase. While I am happy with my car, I was certainly less than impressed with the people I worked with. Additionally, when I had questions about my purchase or issues with the car, it took weeks to get answers.

I can safely say that I had quite the opposite experience working with Rhonda. Rhonda made herself available at all hours of the day. She understood that I had a family and an a-typical situation (my husband was in Iraq) and that I did not have the luxury of coming to the dealership. She helped me via phone and email and informed me of the military discount, which I had no idea about. Rhonda took the time to get to know me and my family's needs. She was so nice and personable and made the process so smooth and easy. We arrived at the dealership at 10am and left with our new car before noon. She even held our 7 month old so we could talk to the finance guy and sign all of the paperwork.

Ultimately, we ended up spending a little bit more than we had planned, but both my husband and I feel that we got the car we needed (he loves it) at a price we could be comfortable with. I am pleased with the experience we had with Rhonda and would feel 100% comfortable sending friends and family to her for their vehicle needs.

Sincerely,

Kara W. & Michael A.

So before my big camping weekend, I needed my headlight in my little Yaris changed and also the oil changed. I called down to the Toyota of Seattle, and they said I could come in anytime to get the headlight replaced, but they were booked solid and couldn't change my oil. 'bummer, I'll have to make two trips',' I thought. At 4:30 on a Friday night, I arrive at TofS and inquire about the headlight. The nice man helping me, Minh said it would be no problem, and I also asked him a couple of questions about my car- what type of oil it needed, how good my tires looked, tranny fluid etc. He was very honest about when these things needed to be done. He did not try to do extra work or upsell me. This was SO great. Then he offered to change the oil as well, so I didn't have to make two trips. (even though they were obviously busy, and it was late on a Friday night). 45 min later, I’m good to go. I also got a free car wash at Brown Bear. Cool!

Nicest car experience I have had in a long time.

Athena R.

We purchased a new Prius from your dealership Saturday and wanted to tell you about the outstanding service we received. Rhonda Dorian was GREAT--extremely knowledgeable, diligent, and professional. We were working under serious time constraints, and she was able to "make it happen" within our schedule. Kudos, too, to your Finance Guy, who also provided prompt, professional service. This makes 3 cars we have purchased from your dealership. Regardless of the bad publicity, we love our Toyotas!

Sincerely,

Ada S.

P.S. Your service department is outstanding also!

I have had my truck serviced by your department since I bought it and will continue to do so. I am no mechanic, so I can't really say much about what is done under the hood - but I can say there have been zero complaints, mechanically-speaking, with the truck. Your front staff has been very professional and timely. Kiernan was very helpful on the last visit. I had to have a couple extra items serviced and he noted that they would be done for no extra charge. He didn't have to do that as I was prepared to pay extra for the service - but it has given me a high degree of trust in your department. Keep up the good work and see you in 5,000 miles.

Scott H.

Bravo to your dealership. Buying a car, with all the haggling, mark-ups and un-needed services made me dread ever wanting to buy a car. Your dealership had none of that! You gave me a fair price up front and if I didn't want something, there was no hard sell. I got a fair price for my trade. I love my new car. I will be back next time I need to buy another car. If anyone asks me where they should go to buy a Honda (or Toyota) I will send them to you.

Thanks

Tim Miller & Hui Li

Car buyers would only forget their dealer if they purchased a car from someone other than Toyota of Seattle. Your team does a great job.

Craig K.

Dear Brad,

I wanted to express my appreciation to your excellent staff at Toyota of Seattle. Last Saturday, I did some research for a new car to replace my Volvo S70 sedan, which had been badly damaged in a car accident. I consulted Consumers Reports, 2009 annual auto edition, and was delighted to learn that the Toyota Corolla and Camry were high on its top list of best performing cars. I contacted your dealership because my wife and I purchased our 1997 RAV 4 here twelve years ago. My first car was a 1969 Toyota Corona, and I have always had a fondness for the Toyota brand ever since.

I wanted especially to commend Dean Najarian, sales and leasing consultant, who gave me a very thorough and helpful explanation of the Toyota Camry [Hybrid], which I purchased on Saturday. Dean patiently answered all of my questions, and provided me with very detailed information regarding my primary concerns: safety, fuel economy, and reliability. Dean also did an excellent job in explaining all the technological innovations that Toyota has engineered. He went the extra mile to point out other features about the Camry's performance and provided additional helpful information during my test drive.

In all my previous experience with car sales consultants, Dean Najarian is by far the most courteous and professional representative that I've had the pleasure to work with. I also wanted to commend Buck Meyers, Arion Thompson, and Lin Loya who were exceptionally helpful to me. Buck was very patient and walked me through all the documentation for the Camry purchase. Arion explained the financial details in a way that was easy to understand. And Lin Loya was exceptionally courteous as was the rest of your team. Having worked as a sales and marketing professional for Thai Airways International, Ltd., and other for-profit and nonprofit organizations, I am acutely aware of how important customer satisfaction is for developing brand loyalty. If your Seattle team is any reflection of the Toyota brand as a whole, I think your company has ample reason to be proud.

I have already shared my positive experience at your Toyota dealership with my family and friends in Seattle. Please know again of my appreciation and gratitude for your very able and professional team at Toyota of Seattle. And continue the good work.

Sincerely,

Collin T.

I recently purchased a Toyota FJ. I stopped in at your dealership and purchased some new light bulbs and I asked Kieran for a hand installing them. He didn't give it a second thought, he went out and installed them for me. That may sound like a small task, but it's the "no job too small" that impressed me. I have worked in customer service for many years and I believe in going the extra mile for my clients! It's little things like that, that made me a loyal customer of Carter VW since 2000. I have purchased 3 new cars through them, referred another 4 who all purchased new cars and a few who purchased used cars through them. The product is only part of the experience, the customer service in my opinion is far more important that the product. I still rave about Carter and their service! They simply didn't have the car I wanted for SCUBA diving and snow skiing. But the level of service that I received from Kieran, will keep me coming back for more and (I have a big mouth! :) so if anyone asks where to purchase or have a Toyota serviced, I will point them in your direction! Keep up the great work and kudos to Kieran!

Harold C

Just a quick thank you for all your wonderful, professional employees especially Liberty who went to bat for us to get us a break on the cost of a repair and also Admiral who is always a pleasant, happy face to greet customers. You guys run a terrific shop. Many thanks.

Julie S

Community Involvement

Harborview Medical Center
Food Lifeline
Autism Speaks
Senior Services
UW Medicine

Each year we set aside a considerable portion of our profits to help support local hospitals and charities.

Welcome to Toyota of Seattle! Since 1991 Toyota of Seattle has been a family-owned business and an active member of the Downtown Seattle community. Our tagline says it all... we're located "Close to Home. Close to Work." Our Parts, Service, Sales, and entire Support Team share in the same goal of providing and maintaining the highest level of customer satisfaction. Whether online or in person, we invite you to experience our hassle-free sales environment. Scroll down for more details ↓

We make shopping for a Toyota Camry easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Camry in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Avalon easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Avalon in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Corolla easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Corolla in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Matrix easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Matrix in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Prius easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Prius in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Yaris easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Yaris in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Tacoma easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Tacoma in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Tundra easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Tundra in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota 4Runner easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota 4Runner in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota FJ Cruiser easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota FJ Cruiser in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Highlander easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Highlander in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Land Cruiser easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Land Cruiser in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota RAV4 easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota RAV4 in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Sequoia easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Sequoia in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Sienna easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Sienna in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Highlander Hybrid easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Highlander Hybrid in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Camry Hybrid easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Camry Hybrid in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

We make shopping for a Toyota Venza easy, experience our hassle-free sales environment. We offer to you our best price, selection, and service on any new or used Toyota Venza in Seattle, Washington. Come visit Toyota of Seattle - Downtown and experience "Why We’re Different".

Toyota of Seattle - Serving Ballard, Fremont, Wallingford, Magnolia, Queen Anne, Capitol Hill, Madison Park, University, Broadway, Madrona, Rainier Valley, Beacon Hill, West Seattle, Belltown, South Seattle, Sunset Hill, Loyal Heights, Wittier Heights, Meridian, View Ridge, Windermere, Hawthorne Hills, Laurelhurst, Washington Park, Broadmoor, MT. Baker, Lakewood, Mercer Island, Medina, North Seattle, Northgate, Greenwood, Lake City, Burien, Lynnwood, Edmonds, Business District.

Serving Zip Codes: 98178, 98168, 98146, 98118, 98108, 98106, 98126, 98136, 98116, 98134, 98144, 98104, 98101, 98122, 98112, 98121, 98109, 98119, 98199, 98107, 98103, 98105, 98117, 98115, 98125, 98155, 98133, 98177, 98040, 98004, 98166, 98148, 98188, 98057, 98020, 98043, 98036, 98021, 98026.